What Fikacare is
A hospital information system that runs on the machines in your hospital, keeps working when the internet or the power does not, and reports the day without anyone typing it up.
2 min read
Fikacare runs your hospital's records: who your patients are, what happened to them, what they were charged, what was paid, what is in stock, and what the day added up to.
It is installed on the machines in your hospital. It is not a website you browse to. That matters, because it means it keeps working when the line does not.
The three things worth knowing on day one
1. It works offline. Registering a patient, seeing them, charging them and printing their receipt all happen on the machine in front of you. Nothing waits for the internet. When the connection comes back, machines catch each other up on their own. See Offline is the normal case.
2. It tells you how current the screen is. Every screen showing something another machine might have changed carries a coloured banner with an age. This is the single most useful habit to build: glance at the banner before you trust a list. See Reading the banner.
3. Nothing is edited away. Corrections are recorded beside what they correct, never instead of it. You will not find a Delete button, and that is deliberate. See Every change is written down.
What you will use it for
| If you work in | You will mostly use |
|---|---|
| Reception and records | Registering patients, the queue, visits, appointments |
| A consulting room | The queue, the consultation screen, notes, diagnoses, prescriptions |
| The cash office | Charges, cash sessions, receipts, refunds, the daily reconciliation |
| Management | The daily brief, reports, staff and devices in the portal |
What it does not do yet
Fikacare is built in stages, and each stage goes live only once it has been proven in the hospital. Laboratory, pharmacy, wards, theatre, claims and telemedicine each arrive in their own stage. In the sidebar you may see a module with a note saying which stage brings it — that is honest labelling, not a fault.
See What arrives when.