The daily brief
Sixteen figures that say how the hospital ran today, on the dashboard every morning, with nobody typing them up.
3 min read
Today at a glance, on the dashboard. It is the answer to "how did we do today" without anybody preparing anything, and it is the reason the software exists.
What it shows
The morning New patients · Visits · Longest wait · Left without being seen
The money Revenue raised · Collected · Banked · Still in the till
The controls Gaps · Voids · Provisional · Owed by patients
The hospital's machines Devices · Not seen · Waiting to leave · Oldest waiting
At the top, either "Nothing needs attention today" or the things that do.
Reading the money four
These four are different questions and the difference matters:
- Revenue raised — work charged for today, paid or not.
- Collected — money actually received today, including against older bills.
- Banked — money that has left the till for the bank.
- Still in the till — what should be in the drawers now.
Revenue raised above collected means the hospital is extending credit. Collected above banked, day after day, means cash is accumulating on the premises.
Money the hospital was owed before Fikacare arrived — balances brought in from your old registers — is credited to the patient's account and is not counted as revenue. The hospital earned it before the system existed.
Where the figures come from
Every one is summed from the individual records, on the machine, when you open the screen. Nothing is typed. Nothing is a stored total that could drift from what it is a total of.
Figures cover today by the facility's clock, by the time of record — the time the hub or cloud stamped when the record arrived, not the machine's own clock. So two machines cannot disagree about which day a payment fell in.
A few figures deliberately ignore the day: gaps in receipt numbers, and what patients owe. A gap from last week is as much an exception today as it was then. Where a figure is not today's, the panel says so.
Every figure opens
Choose any number and you get the records it is made of. "Revenue raised ₦47,500" opens into the charges that make it up. There is no figure in Fikacare you are asked to take on trust.
If you cannot see it
The brief needs the operational reports permission and a machine that carries every record a figure sums — normally the hub or an administration machine. A consulting-room machine does not hold the pharmacy's records, so it cannot honestly total the hospital.
When it is refused, the screen says which of the three reasons refused, so you know whether to speak to whoever manages staff or simply to use a different machine. See Who can see what.